Sigillarium asks for no account. There is therefore no account to delete: we hold no name, no email address and no password. This page explains where your data actually lives and how to get rid of it.
Everything about you is on your device. Uninstalling the app erases all of your documents, seals and preferences. No request to us is needed.
Your documents are encrypted with a key that never leaves your device. Nobody, including us, can recover them. Export what matters before deleting anything.
Two ways to erase them:
The only record concerning you is that of your subscription, at our provider RevenueCat. It is attached to a random identifier specific to your installation, containing no personal information.
That identifier is visible in the app: Settings → Support ID. It is the only existing handle, and it cannot be traced back to you.
If you want that record erased, send us the identifier:
Send your request to:
privacy@sigillarium.appPaste the Support ID shown in the app's settings. Without it we have no way to find the record.
Transactions and invoices linked to a subscription are kept for the period required by accounting and tax law. They are held by Google Play or the App Store, which bill the subscription. Such data cannot be erased on request before that period ends.
Your premium subscription is managed by the app store, not by us:
Uninstalling the app does not cancel the subscription. Cancel it from the store, otherwise billing continues. No refund is issued for a period already paid, in line with store terms.
The GDPR gives you rights of access, rectification, erasure, portability, objection and restriction. For Sigillarium these rights cover a very small scope: there is no account, no profile, no browsing history and no identifying data to access or correct.
Your documents are under your sole control, on your device: we have no access to them, including under legal compulsion.
No. There is no account. Uninstalling is enough.
Yes, on uninstall. They live in the app's private folder; the system removes them with it. Make sure you have exported what matters.
No. The encryption key is destroyed with the app. The same applies when changing phone, including through a migration tool: the vault contents do not survive. That is the price of nobody but your device being able to read your documents.
No. You must cancel it from Google Play or the App Store (see section 4).